Who we are

Who we are

Although this page is new, We are not new in this service. Sendyourbike.com is an initiative of Prodigal, a Galician transport company with more of 10 years of experience providing the best service in transport bicycles.

After all these years that we have shared experiences with you, we have decided to respond to all suggestions and needs of so many colleagues with whom we have worked.

Born due to that experience and desire for improvement Sendyourbike.com, with the intention to transport your bike a little easier.

 

Are you how going to treat my bike?

We know the esteem and concern that you have for your bike, It has been your companion along many routes and we want to assure you that we will treat with the utmost care and affection.

Each bicycle shall be packed in a special carton reinforced bikes. In addition, facilitate material to protect in particular the sensitive parts such as disk, changes, pedals and suspensions.

Bicycles do not detach in the shipment. However according to the size of the bike will have to perform some operation like removing the pedals and front wheel to ensure maximum safety of your bike.

All bicycles we transport carry insurance including protractors as established by the LOTT. Elders can against all risk insurance. Get in touch with us for any questions.

How long will it take to receive my bike?

Your bike will arrive to destination among 24/72 h Depending on zip code. You can also request the day of delivery beyond this period you prefer.

 

Where and when can I return my bike??

We collect anywhere in Europe. Tell us in the order form your address and we will collect your bike.

 

How to make the payment and guarantees I does?

Once completed the form will give you access to the payment area. Among the forms of payment that we have found the cash on delivery, by credit card or debit card, bank transfer or Paypal. Remember that you must prove your identity simply giving us the receipt that you will receive by mail.

 

How can I hire service?

We have tried to create a page simple and intuitive to make as easy as possible to work with us. Like this, in three simple steps you can hire the service from your computer and mobile.

  1. Select where you want your bike to be delivered.
  2. Select the number of bikes that you want to send
  3. Fill out a form with your personal data and delivery. You can perform the operation as a registered user, which allows you to easily access your order history, or as a guest.

For the payment, you will have to include data such as email, where will you receive proof of booking and also the address and date of collection.